Terms & Conditions

Welcome to Fire Grid Safety Solutions. By accessing our website, requesting a quotation, placing an order, or engaging in business with us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Company Information

Fire Grid Safety Solutions is engaged in the supply, installation, maintenance, servicing, and inspection of fire protection systems, fire suppression systems, fire alarm systems, and related fire safety equipment. All business transactions are governed by these Terms and Conditions unless otherwise agreed in writing.

2. Acceptance of Terms

By using our website, requesting our services, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

3. Products and Services

We offer a wide range of fire safety products and solutions, including but not limited to:

  • Automatic Vehicle Fire Suppression System

  • Kitchen Hood Fire Suppression System

  • Tubing Fire Suppression System

  • Total Flooding System

  • CO? Flooding System

  • Automatic Electrical Panel Fire Suppression System

  • Clean Agent Fire Suppression System

  • FM-200 Suppression System

  • Automatic Modular Fire Extinguisher System

  • Fire Alarm Systems

  • Fire Hydrant Systems

  • Fire Extinguishers

  • Fire Safety Equipment

All products and services are subject to availability. We reserve the right to modify product specifications, designs, pricing, or discontinue any product or service without prior notice.

4. Pricing and Payments

  • All prices are quoted in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to applicable GST and other government taxes.

  • Payments must be made according to the agreed payment terms.

  • Delayed payments may attract applicable interest or penalties.

5. Orders and Confirmation

Orders are considered confirmed only after written acceptance, quotation approval, purchase order, or invoice issued by Fire Grid Safety Solutions.

We reserve the right to accept or reject any order without assigning any reason.

6. Installation and Delivery

Installation and delivery schedules are tentative and depend upon:

  • Product availability

  • Site readiness

  • Customer approvals

  • Logistics

  • Unforeseen circumstances

Fire Grid Safety Solutions shall not be responsible for delays caused by events beyond our reasonable control.

7. Quality and Inspection

All products are supplied according to agreed specifications and applicable industry standards.

Any defects, shortages, or discrepancies must be reported in writing within a reasonable period after receiving the products or completion of installation.

8. Warranty

Warranty is applicable only where specifically mentioned in the quotation or invoice.

Warranty does not cover damages resulting from:

  • Improper handling

  • Unauthorized repairs or modifications

  • Accidental damage

  • Negligence

  • Natural disasters

  • Failure to perform recommended maintenance

9. Returns and Cancellations

Returns or cancellations require prior written approval.

Customized systems, special-order products, and installed equipment are generally non-returnable unless found defective.

Approved returns may be subject to inspection and handling charges.

10. Intellectual Property

All website content, logos, trademarks, product images, technical documents, and other materials are the intellectual property of Fire Grid Safety Solutions and may not be copied, reproduced, published, or distributed without prior written permission.

11. Confidentiality

All quotations, technical drawings, pricing, project information, and communications exchanged between Fire Grid Safety Solutions and its customers shall be treated as confidential unless disclosure is required by law.

12. Limitation of Liability

Fire Grid Safety Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, website, or installation work.

The customer is responsible for ensuring periodic inspection, servicing, and maintenance of installed fire protection systems.

13. Force Majeure

Fire Grid Safety Solutions shall not be liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, fire, floods, strikes, government restrictions, transportation delays, pandemics, or supply chain disruptions.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

15. Amendments

Fire Grid Safety Solutions reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of the revised Terms.

16. Contact Information

For any questions, support, or clarification regarding these Terms and Conditions, please contact Fire Grid Safety Solutions through our official communication channels.

Fire Grid Safety Solutions